We are proud of what we do and stand behind it. If you are not satisfied with one of our products, or if one of our products does not perform to your satisfaction, contact us via our Support Form below or at support@hummingbirdhammocks.com for a repair, replacement, or refund. FOREVER.


We spend a lot of time obsessing over our gear’s quality and reliability, but even rock-solid gear will eventually make its way to that great gear bag in the sky. Wear and tear, accidental damage, neglect, or misuse can cause premature gear failure, so, unfortunately, those things aren’t covered. However, we will always do our best to help you out whenever we can!